Location & Address

Head Office
Realtalyst Online Services LLP
211, Unique Industrial Estate, Bombay Dyeing Compound,
Off Veer Savarkar Marg, Prabhadevi, Mumbai 400025
Sales: 91.9820855056
Support: 91.9820855361

9820855717

Terms & Condition


TERMS OF SERVICE

1. GENERAL
In terms of Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Service for access or usage of www.prorealtors.in
The domain name www.prorealtors.in (hereinafter referred to as "Website / Company") is owned by Realtalyst Online Services LLP, a Limited Liability Partnership incorporated under the Limited Liability Partnership Act 2008, having its registered office at 2405 Siddesh Apartments, 2nd Khattar Galli, Thakurdwar Road, Charni Road East, Mumbai 400002, represented by its Designated Partner Raj Shah.
The use of this website by You is solely governed by this policy and any policy so mentioned by terms of reference. Moving past home page, or using any of the services shall be taken to mean that You have read and agreed to all of the policies so binding on You and that You are contracting with the Company and have undertaken binding obligations with the Company.
For the purpose of these Terms of Service, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a member on the Website by providing Registration Data while registering on the Website. The terms "We""Us""Our" shall mean Prorealtors.in.
You will be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by this site, and they shall be deemed to be incorporated into this Terms of Service and shall be considered as part and parcel of this Terms of Service.
We hold the sole right to modify the Terms of Service without prior permission from You or informing You. The relationship creates on You a duty to periodically check the terms and stay updated on its requirements. If You continue to use the website following such a change, this is deemed as consent by You to the so amended policies. As long as You comply with these Terms of Service, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
By impliedly or expressly accepting these Terms of Service, You also accept and agree to be bound by other Company Policies, inter alia Privacy Policy, which would be amended from time to time.
The Services rendered by and through Prorealtors.in is designed to helps businesses to reach out to their customers in an effective, uncomplicated manner. Prorealtors.in provides businesses with a simple portal to display business information, and helps realtors with tools that will enable them close transactions faster and more efficiently. Prorealtors.in also enables businesses to interact with their customers through messages sent to them including SMSs, e-mails, whatsapp texts.
Thus, Prorealtors.in facilitates the online presence of properties, making them, easily discoverable on the web, and helping realtors maintain and improve their relationship with customers. )

2. MEMBERSHIP
The membership of this website is available only to those above the age of 18 barring those ‘Incompetent to Contract’ which inter alia include insolvents and the same is not allowed to minors as described by the Indian Contract Act, 1872. If You are a minor and wish to use the website, you may do so through your legal guardian and Prorealtors.in reserves the right to terminate your account on knowledge of You being a minor and using the membership of the site.
Further, You are solely responsible for protecting the confidentiality of your username and password and any activity under the account will be deemed to have been done by you. In the event you provide us with false and inaccurate details or the company has a reasonable reason to believe that false and inaccurate information has been furnished, we hold the rights to permanently suspend your account.
For the purposes of membership, the website shall use three different plans, listed out as under:
I. Free Plan: Which shall entail the ability to find a Realtor’, and Submit Properties for the consideration of other users of the website.
II. Silver Plan: Which shall entail the ability to submit, search and export properties in an Excel sheet format or any other format deemed appropriate by Us and made available to you through E-mails you have herein consented to receive.
III. Gold Plan: Which shall entail the ability to submit, search, export properties export properties in an Excel sheet format or any other format deemed appropriate by Us and made available to you through E-mails you have herein consented to receive as well as post the specific requirements of your clients that shall then be used to assist you with a property listing matching your requirement through the ‘Property Assist’ Service offered by Us through the Website.
IV. There shall be an additional service known as “Rate Assist” that shall be additionally activated for specific paid users.
V.There may a ‘document assist’ service on the website where you may download pre-formatted agreement templates for reference purposes and for your utilization after a thorough due diligence.
VI.You may also be able to search for a building by its CS No. through our C.S. (Cadestral Survey Assist) feature.
Apart from these, there will be other services/plans that may be introduced, modified, or discontinued on the website solely at our discretion. 
Your membership shall solely be at our discretion and we reserve all rights to terminate such membership as and when we deem fit, without intimation to you. Without limiting the foregoing, it is specified that in the event any member or member’s account is ‘flagged’ by at least 5 [Five] other users of the website, such flagged account is considered by our team and in the event less than 2/3rd of the team votes to retain the membership, such flagged membership shall be terminated with no reasons being assigned.

Your membership shall solely be at our discretion and we reserve all rights to terminate such membership as and when we deem fit, without intimation to you. Without limiting the foregoing, it is specified that in the event any member or member’s account is ‘flagged’ by at least 5 [Five] other users of the website, such flagged account is considered by our team and in the event less than 2/3rd of the team votes to retain the membership, such flagged membership shall be terminated with no reasons being assigned.

3. COMMUNICATIONS
By using this website, it is deemed that you have consented to receiving calls, autodialed and/or pre-recorded message calls, e-mails outlining the property details such as the exported document, SMS’s, and Whatsapp Texts from Us at any time with the use of the telephone number and e-mail address that has been provided by you for the use of this website which are subject to the Privacy Policy. This includes contacting you through information received through other parties for the purposes of updating you with property listings. The use of this website is also your consent to receive such communications from US at any time we deem fit. This consent to be contacted is for purposes that include and are not limited to calls and marketing and promotional calls. In case you wish the communications to cease, kindly intimate us of the same via an email at cs@prorealtorsin
You may also be contacted by Service Providers / Business Partners with whom we have entered into a contract in furtherance of our rights, duties and obligations under this document and all other policies followed by Us. We may share your details through such business partners as we deem fit. Such contact and sharing of your information will be made only in pursuance of such objectives, and no other calls will be made. In the event you desire us to not share such data or desire to not be contacted by such partners, you shall have to intimate us of such a desire at cs@prorealtors.in

4. CHARGES
The membership of this website is chargeable and there may be charges levied towards the browsing of the site and the use of the services provided therein. However, We reserve the right to amend the charges for these services at any time.

5. THIRD PARTY INFORMATION
All text, graphics, property information, photographs, listings, descriptions, articles, reviews, artwork and other third party generated content (collectively, "Content"), is a third party user generated content and We have no control over such third party user generated content as We are merely an intermediary for the purposes of this Terms of Service. Other than when provided for, the use of such content and it being reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without Our express prior written consent is not allowed.
By posting any content on our Website, you hereby expressly authorize us to use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide and you shall not be entitled to any payment or other compensation for such use.
Without limitation to the foregoing, the domain blog.prorealtors.in may contain affiliate and other third party links. There may be contests, and other online events on our websites that may be sponsored by us or third parties where we act as mere facilitators. Each contest available on the website shall have its own applicable terms and conditions which shall be read as a part and parcel of these terms. Further, by participating in any contest or any other activity, on our site, facilitated by us or otherwise, you hereby agree and accept that all liability for such contest shall rest with the organizer of the said contest or event and that we shall under no circumstance be liable to you or any other person claiming through you, on account of your participation in such contest or event. Further, you hereby indemnify us against any liability incurred by any party, arising out of, or in connection with your participation in such event or contest. In no event shall we be liable any claims, damages or losses resulting from your participation in such contests or activities.

6. USER OBLIGATIONS
You are a restricted user of this website.
6.1 You agree not to access (or attempt to access) the Website and/or the materials or Services by any means other than through the interface that is provided by the website. The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website is hereby expressly banned. You acknowledge and agree that by accessing or using the Website or Services, You will be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such content on the Website.
6.2 In places where this website allows you to post or upload data/information, You undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, You undertake not to:
a) Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;
b) Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website);
c) Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
d) Publish, post, disseminate, any information which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
e) Post any file that infringes the copyright, patent or trademark of other legal entities.
f) Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
g) Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of the website, including any website Account not owned by You, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website;
h) Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;
i) Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Section.
j) Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the rights of this website or other third parties;
k) Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
l) Violate any applicable laws or regulations for the time being in force within or outside India;
m) Violate the Terms of Service including but not limited to any applicable Additional Terms of the Website contained herein or elsewhere;
n) Create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers; You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Website. It shall be a violation of these Terms of Service to use any information obtained from the Website in order to harass, abuse, or harm another person.
We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena.
We have no obligation, to monitor the materials posted on the Website. We shall have the right to remove or edit any content that in our sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Service. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES. THIS SHALL ALSO INCLUDE THE USEFULNESS AND THE ACCURACY OF ANY POSTING YOU PUT UP OR COMMUNICATE TO US TO BE PUT UP ON OUR WEBSTE OR TO ME MADE AVAILABLE THOUGH ANY PROPERTY SERVICE OFFERED BY US WHETHER ON THE WEBSITE OR OTHERWISE. In no event shall We assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Website, including without limitation the postings made by other users.
You hereby expressly agree, accept and acknowledge that We may employ time sensitive matchmaking of properties that may randomly select a User requesting a similar property posting and that such matchmaking shall be on a purely random algorithmic basis. You agree and accept that you shall not hold us liable in any manner whatsoever on the grounds of related to such random matchmaking.
6.3 For iOS app users
• Users will be able to select the duration of the plans – monthly/annually, etc.
• Payment will be charged to iTunes Account at confirmation of purchase
• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
• Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
• Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
• Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable
7. DISCLAIMER OF WARRANTIES AND LIABILITIES

DEVELOPER –

  1. The Developer/Promoter warrants providing Pro Realtors/Realtalyst Online Services LLP [“LLP”] all real estate project information/development information [hereinafter referred to as “Project Uploads”] pertaining to the real estate projects listed/posted on Pro Realtors website/mobile/digital application.
  2. Project uploads shall be deemed to mean and include all information uploaded by the Developer/Promoter on the concerned Real Estate Real Estate Regulatory Authority’s [“RERA”] website/portal with reference to a particular real estate project including subsequent additions/deletions/amendments.
  3. The Developer/Promoter further agrees to provide the Project Uploads to THE LLP simultaneous with the upload on RERA.
  4. Should there be a discrepancy in the Project Uploads provided by the Developer/Promoter to the LLP and LLP is subject to notices/suits/proceedings/complaints/applications/actions/reference/appeal/review in a court of law/authority/tribunal/committee/arbitration, then in such event, the Developer/Promoter agrees to forthwith indemnify/reimburse the LLP, without any delay, objection or demur legal fees, court fees, penalties, damages [including exemplary damages] and all other expenses/charges/fees, claims by whatever name referred to incurred by the LLP in defending such notices/suits/proceedings/complaints/applications/actions/reference/appeal/review.
  5. This Agreement is subject to the jurisdiction of courts in Mumbai only.

REALTOR/USERS –

  1. The information/project uploads provided on the website/mobile, digital application is only indicative and is as is provided the concerned Developer/Promoter/Sourced from MahaRera’s site: https://maharerait.mahaonline.gov.in/
  2. Project locations have been picked up either from Location as on MahaRera’s site/ Longitude, Latitude given against the project and have been put under zones only for convenience of the user.
  1. The LLP does not certify or warrant the genuineness or correctness of the information.
  2. Realtors/Users are advised to conduct their own due diligence on the concerned real estate project/development and base their investment/purchase/sale decisions/recommendations to clients on the strength of the same.
  3. The LLP shall not be liable to the Realtor/User financially or otherwise should the information/project uploads on the LLP’s website/mobile or digital application differ with the information/project uploads on RERA’s website/portal.
  4. Based of the information provided on the LLP’s website, mobile or digital application, should the Realtor be subject to any notices/suits/proceedings/complaints/applications/actions/reference/appeal/review in a court of law/authority/tribunal/committee/arbitration and in the course of such proceedings the Realtor is ordered/decreed to pay legal fees, court fees, penalties, damages [including exemplary damages] other expenses/charges/fees, claims by whatever name referred to, then, in such event, the Realtor shall not seek counter claim/reimbursement or indemnity  from the LLP. Further the Realtor expressly declares that it shall not, submit in such proceedings, that the LLP be made a party thereto.
  5. The Realtor/User expressly releases, discharges and waives the LLP from any legal fees, court fees, penalties, damages [including exemplary damages], expenses, charges, fees or claims.
  6. This Agreement is subject to the jurisdiction of courts in Mumbai only.

8. INDEMNIFICATION AND LIMITATION OF LIABILITY
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THIS WEBSITE INCLUDING BUT NOT LIMITED TO ITS AFFILIATE VENDORS, AGENTS AND EMPLOYEES FROM AND AGAINST ANY AND ALL LOSSES, LIABILITIES, CLAIMS, DAMAGES, DEMANDS, COSTS AND EXPENSES (INCLUDING LEGAL FEES AND DISBURSEMENTS IN CONNECTION THEREWITH AND INTEREST CHARGEABLE THEREON) ASSERTED AGAINST OR INCURRED BY US THAT ARISE OUT OF, RESULT FROM, OR MAY BE PAYABLE BY VIRTUE OF, ANY BREACH OR NON-PERFORMANCE OF ANY REPRESENTATION, WARRANTY, COVENANT OR AGREEMENT MADE OR OBLIGATION TO BE PERFORMED BY YOU PURSUANT TO THESE TERMS OF SERVICE. FURTHER, YOU AGREE TO HOLD US HARMLESS AGAINST ANY CLAIMS MADE BY ANY THIRD PARTY DUE TO, OR ARISING OUT OF, OR IN CONNECTION WITH, YOUR USE OF THE WEBSITE, THE SERVICES OFFERED THROUGH IT, YOUR VIOLATION OF THE TERMS OF SERVICE, OR ANY VIOLATION OF ANY RIGHTS OF ANOTHER BY YOU.
IN NO EVENT SHALL PROREALTORS.IN, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS OR SUPPLIERS BE LIABLE TO YOU, OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ANY OTHER CLAIM ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO THE WEBSITE, SERVICES OR DATA.
THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW
9. HOSTING OF THIRD PARTY INFORMATION
The website hosts information provided by third parties. We are in no manner responsible to you for the accuracy, legitimacy and trueness of the information so hosted. We take reasonable care to ensure such accuracy but, You agree to not us liable for the falsification of any such provided information.
10. DISPUTES AND JURISDICTION
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two step Alternate Dispute Resolution mechanism.
10.1 Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for sole mediator and in the case both parties accept the proposed name, the said person shall be appointed sole mediator. In the case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties.
10.2 Stage 2: Arbitration. In the case that mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board is to comprise three members. One is to be appointed by each party and the third member is to be nominated by the two appointed members by mutual consent between them. The award as the outcome of the arbitration is final and binding on both parties and there shall be no further remedy available to both parties. The arbitration proceedings will take place in the English Language and will be conducted in Mumbai. The mode of appointment of the arbitrators is as provided above. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts in Mumbai.
12. CONTACT US
If you have any questions about this Agreement, the practices of Prorealtors.in, or your experience with the Service, you can e-mail us at support(at)prorealtors(dot)in.